dr.lodi

Privacy Policy

Effective Date: 2026-02-04

1. Introduction

Welcome to Dr. Lodi.

Dr. Lodi (“us”, “we”, or “our”) operates drlodi.com (hereinafter referred to as “Service”). This Privacy Policy explains how we collect, use, and protect your information when you use our website. Your use of drlodi.com is governed by this policy.

 

2. What Information We Collect

We collect different types of information to provide and improve our services. This includes:

  • Personal Information: Information that can identify you, such as your name, email address, phone number, and address.
  • Usage Data: Information about how you use our Service, such as your IP address, browser type, and the pages you visit.
  • Location Data: Information about your location, if you allow us to collect it.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our Service and personalize your experience. These include session cookies, preference cookies, security cookies, and advertising cookies.
  • Other Data: We may also collect other information, such as your age, date of birth, gender, and professional information.

3. How We Use Your Information

We use your information for various purposes, including:

  • Providing and maintaining our Service 
     
  • Notifying you about changes to our Service
  • Providing customer support
  • Improving our Service
  • Monitoring usage
  • Detecting and preventing technical issues
  • Marketing and promotions (you can opt out)
  • Meeting legal obligations

3.1. SMS and Text Message Communications

If you provide your phone number and consent to receive text messages, we may communicate with you via SMS for the following purposes:
 
For Members:
  • Session reminders and notifications
  • Membership account updates and billing notices
  • Recording availability notifications
  • Important community announcements
 
For Consultation Clients:
  • Appointment reminders and confirmations
  • Pre-appointment preparation instructions
 
For General Inquiries:
  • Follow-up on your inquiry (if you opt-in)
  • Occasional wellness tips and educational content (if you opt-in)
 
Consent and Opt-Out: 
Consent to receive SMS is requested at the point of data collection (e.g., membership enrollment, consultation booking).You can opt out at any time by:
  • Replying STOP to any text message
  • Emailing admin@drlodi.com with your opt-out request
  • Updating your preferences in your member portal (for members)
 
Message Frequency:
  • Transactional messages (session reminders): Varies based on your session schedule, typically 4-8 messages per month
  • Marketing messages (if you opt-in): Occasional, typically 1-2 per month
 
Costs: 
Standard message and data rates may apply as charged by your mobile carrier.
 
Third-Party Sharing: 
We do not sell, rent, or share your phone number with third parties for their marketing purposes. We may share your phone number with service providers (e.g., SMS delivery platforms) solely to deliver messages you’ve consented to receive.
 

4. How We Protect Your Information

We take reasonable steps to protect your information, but no online method of transmission or storage is 100% secure.

 

5. How We Share Your Information

We may share your information in the following circumstances:

  • With law enforcement if required
  • In connection with a business transaction (e.g., merger or acquisition)
  • With service providers who help us operate our business
  • With your consent

 

6. How Long We Keep Your Information

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy. We may retain usage data for a shorter period, unless we need it for security or legal reasons. 

 

 

7. Where Your Information is Processed

Your information may be transferred to and processed in countries outside of your own, including Thailand.

 

8. Your Rights

You have certain rights regarding your data, depending on your location:

  • GDPR (European Union): You have the right to access, update, delete, restrict processing, and receive a copy of your personal data. You also have the right to withdraw your consent and to complain to a data protection authority.
  • CalOPPA (California): You have the right to know what information we collect and how we use it.
  • CCPA (California): You have the right to know what personal information we collect, to delete your information, and to opt out of the sale (or sharing) of your personal information.

 

9. “Do Not Track” Signals

We honor “Do Not Track” signals.

 

10. Service Providers

We may use third-party service providers to help us operate our Service. These providers have access to your information only to perform services on our behalf.

11. Analytics and Marketing

We may use third-party analytics and marketing services, including behavioral remarketing.

 

12. Payments

If you make payments through our Service, we use third-party payment processors. We do not store your payment card details.

 

13. Links to Other Sites

Our Service may contain links to other websites. We are not responsible for the privacy practices of those websites.

14. Children’s Privacy

Our Service is not intended for children under 18. We do not knowingly collect personal information from children under 18.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on this page. 

16. Contact Us

If you have any questions about this Privacy Policy, please contact us at admin@drlodi.com.